Sunday, March 29, 2015

Do I need to provide my customers with room amenities? Which of them should I provide?

If sometime you have wondered this question probably is because you have the responsibility of managing a hotel. Here we go with some tips for helping you in your decision.


It is indeed that the fact of including room amenities it directly affects to the cost per guest and day apparently decreasing the merge of benefit per room but nothing could be further from the truth.

Hotel amenities in most cases represent the only way to differentiate from the rest of competitors due to is an affordable option for every hotel.

We must consider that the amenities that we provide in our rooms need to be appropriate depending of the kind of room. In this way we will be able to create different levels of excellence in order to absorb the cost of them.

Generally we could talk of 6 levels of room depending of the amenities provided:

Level 0

Toiletries: Soap, Shower gel dispenser (rechargeable).

Room Accessories: -

(Hostels, guesthouses)

Level 1

Toiletries: Soap, Shower gel (tube/bottle 20mL), Conditioning Shampoo (tube/bottle 20mL), Cotton buds and Shower cap.

Room Accessories: -

(Hotels 1-2 stars)

Level 2

Toiletries: Soap, Shower gel (tube/bottle 30mL), Conditioning Shampoo (tube/bottle 30mL), Cotton buds, Shower cap, Dental kit (toothbrush & toothpaste) and Sanitary bag .

Room Accessories: Slippers (hotels located in Asia).

(Hotels 2-3 stars)

Level 3

Toiletries: Soap, Shower gel (tube/bottle 30mL), Conditioning Shampoo (tube/bottle 30mL), Cotton buds, Sanitary bag, Dental kit (toothbrush & toothpaste), Shower cap, Shaving kit (razor & shaving cream) and Comb.                    

Room Accessories: Slippers and Sewing kit.

(Hotels 3-4 stars)

Level 4

Toiletries: Soap, Shower gel (tube/bottle 40mL), Shampoo (tube/bottle 40mL), Conditioner (tube/bottle 40mL), Body Lotion ( tube/bottle 40mL ), Cotton buds,  Sanitary  bag,  Dental kit (toothbrush & toothpaste), Shower cap, Shaving kit (razor& shaving cream), Comb and Emery board & Cotton pads (Vanity Kit).                               

Room Accessories: Slippers,Sewing kit, Shoe shine mitt.

(Hotels 4 stars)

Level 5

Toiletries: Soap, Shower gel (tube/bottle 50mL), Shampoo (tube/bottle 50mL), Conditioner (tube/bottle 50mL), Body Lotion (tube/bottle 50mL), Cotton buds, Sanitary bag, Dental kit (toothbrush & toothpaste), Shower cap, Shaving kit (razor& shaving cream), Comb, Emery board & Cotton pads (Vanity Kit) and Bath Brush / Loofah.                                    
Room Accessories: Waffle Slippers,Sewing kit, Shoehorn, Shoe shine sponge, Shoe shine mitt, Cloth Laundry bag.
                              
(Hotels 5 stars)

Obviously this is a generic classification and any hotel could believe interesting increasing the range of the room amenities chasing a higher satisfaction from their customers.

Anyway what is sure is that improving your amenities is more viable than building a bigger swimming pool in order to satisfy your customers.


Mr. Hotelamenities 


Saturday, March 28, 2015

We love the world of hotel amenities, that's why around 7 years ago we started our professional way in this thrilling world.
We truly realize that hotel amenities like fashion is changing constantly due to the new appearance of packaging and materials for produce them.
In this blog, we will try to provide our readers, by using our professional experience, with the last news and tendencies about hotel amenities because finally a lot points of view always worth much more than just one.

Mr. Hotelamenities.